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The decisions you make in week one of a SaaS define how painful year two will be. Multi-tenancy is the clearest example.
Every row that belongs to a customer should carry a tenant identifier, enforced at the database layer with row-level security. This makes data leaks structurally impossible rather than a matter of remembering a WHERE clause.
Tie billing to the tenant, not the user. Users come and go; the account persists. This small distinction saves enormous refactoring once teams, seats, and usage-based pricing enter the picture.
Shared infrastructure means one heavy tenant can degrade everyone. Rate-limit per tenant and monitor usage early so you can isolate or upsell before it becomes a fire.
Get tenancy right at the start and scaling becomes a pricing decision, not an engineering crisis.
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