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An AI support agent that resolves 68% of tickets autonomously across channels.
Tickets auto-resolved
First response
CSAT
Atlas was drowning in repetitive support tickets. I built an AI agent grounded in their knowledge base that triages, answers, and escalates intelligently — with full conversation memory and human handoff.
Preventing hallucinations on billing & policy questions using strict retrieval grounding.
Designing graceful human handoff that preserves full context.
Have a product in mind? Let's turn it into something users love — fast, scalable, and beautifully engineered.